ADX261 Latest Study Materials - Valid ADX261 Test Questions

Our web-based practice exam software is an online version of the Salesforce ADX261 practice test. It is also quite useful for instances when you have internet access and spare time for study. To study and pass the Salesforce ADX261 Certification Exam on the first attempt, our Salesforce ADX261 practice test software is your best option.

To be out of the ordinary and seek an ideal life, we must master an extra skill to get high scores and win the match in the workplace. Contemporarily, social competitions stimulate development of modern science, technology and business, which revolutionizes our society's recognition to ADX261 Exam and affect the quality of people's life. Our ADX261 exam question can help make your dream come true. What's more, you can have a visit of our website that provides you more detailed information about the ADX261 guide torrent.

>> ADX261 Latest Study Materials <<

TOP ADX261 Latest Study Materials 100% Pass | The Best Valid Administer and Maintain Service Cloud Test Questions Pass for sure

The PassLeader is one of the top-rated and reliable platforms for quick and complete ADX261exam preparation. The PassLeader has been offering real, valid, and updated Administer and Maintain Service Cloud exam questions for many years. Over this long time period countless Salesforce ADX261 Exam candidates have passed their dream Salesforce ADX261 certification and doing jobs in the world's top brands.

Salesforce Administer and Maintain Service Cloud Sample Questions (Q188-Q193):

NEW QUESTION # 188
Universal Containers wants Salesforce to suggest Knowledge articles to agents based on information about the case.
Which solution should a consultant recommend?

A. Add the Knowledge object to global search objects.
B. Add the Knowledge related list to the case page layout.
C. Add the Knowledge component on the case Lightning record page.

Answer: C

Explanation:
Adding the Knowledge component to the case Lightning record page is the most effective solution for suggesting relevant Knowledge articles to agents based on case information. This component dynamically displays articles related to the case's details, such as subject and description, directly within the agent's workspace. It uses the case data to search the Knowledge base and present the most applicable articles, aiding agents in finding solutions more quickly and efficiently. This integration enhances the support process by providing agents with easy access to a wealth of information, potentially reducing case resolution times and improving customer satisfaction.

NEW QUESTION # 189
A consultant has been hired to integrate a client's phone system with Salesforce.
What should the consultant consider using for this integration?

A. Lightning Dialer
B. Service Cloud Softphone Layout
C. Service Cloud Call Center

Answer: C

NEW QUESTION # 190
A consultant is tasked with creating a dashboard in Salesforce for Cloud Kicks' executives. The dashboard needs to provide insights that will assist in strategic decision-making.
Which type of report should the consultant include to meet the requirement?

A. Snapshot reporting that shows trends in the number of cases handled per month, providing a high-level overview of customer service operations
B. Omni-Channel Analytics detailing specific paths and routing types to evaluate the efficiency of support channel
C. Detailed CTI analytics reports, such as wait times and handle times, to review individual agent performance

Answer: A

NEW QUESTION # 191
What are three considerations when adding a report chart to a Console Component?
Choose 3 answers

A. The report is shared with a Chatter Group.
B. The report has a standard Report Type.
C. The report chart is added to the Page Layout.
D. The report is a Summary or Matrix report.
E. The report contains a chart.

Answer: C,D,E

NEW QUESTION # 192
A recent review of customer satisfaction surveys revealed the support center does a poor job of upseting new products to customers. Customers report dissatisfaction when calling for troubleshooting, billing, enrollment, or similar issues and receiving a sales pitch. However, customers that have been upsold new products are two times more likely to remain a customer.
What is the recommended method to ensure upselling only occurs when customers are likely to be receptive to the offer?

A. Validation Rules
B. Service Analytics Predictions
C. Einstein Next Best Action
D. Einstein Reply Recommendations

Answer: B

NEW QUESTION # 193
......

The learners’ learning conditions are varied and many of them may have no access to the internet to learn our ADX261 study materials. If the learners leave home or their companies they can’t link the internet to learn our ADX261 study materials. But you use our APP online version you can learn offline. If only you use the ADX261 study materials in the environment of being online for the first time you can use them offline later. So it will be very convenient for every learner because they won’t worry about when they go out or go to the remote area that they can’t link the internet to learn our ADX261 Study Materials, and they can use our APP online version to learn at any place or time. That’s the great merit of our APP online version and the learners who have difficulties in linking the internet outside their homes or companies can utilize this advantage, they can learn our ADX261 study materials at any place.

Valid ADX261 Test Questions: https://www.passleader.top/Salesforce/ADX261-exam-braindumps.html

That's why we offer three formats of Salesforce ADX261 dumps, Salesforce ADX261 Latest Study Materials Any exploitation of this site or its contents for any commercial purpose, Salesforce ADX261 Latest Study Materials And the updated version will be sent to your email address automatically by our system, Success Guarantee with Salesforce ADX261 Dumps, Salesforce ADX261 Latest Study Materials Our success rate from past 6 years is above 96% which is quite impressive and we're proud of it.

A contributing factor to this lack of data is that organisations are reluctant ADX261 to disclose that they have been attacked due to reputational concerns, They can also identify hot zones, or areas where people tend to congregate.

Free PDF 2025 Salesforce ADX261 Fantastic Latest Study Materials

That's why we offer three formats of Salesforce ADX261 Dumps, Any exploitation of this site or its contents for any commercial purpose, And the updated version will be sent to your email address automatically by our system.

Success Guarantee with Salesforce ADX261 Dumps, Our success rate from past 6 years is above 96% which is quite impressive and we're proud of it.